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.no-icon:beforedisplay:none; By Kevin ArrowsAugust 17, 2022 3 minutes readKevin is a certified Network Engineer "@context":"http:\/\/schema.org","@type":"Article","dateCreated":"2016-10-03T16:52:09-05:00","datePublished":"2016-10-03T16:52:09-05:00","dateModified":"2022-08-17T11:31:58-05:00","headline":"How to Fix Dolby Digital Plus Issues After Upgrading to Windows 10","keywords":[],"url":"https:\/\/appuals.com\/how-to-fix-dolby-digital-plus-issues-after-upgrading-to-windows-10\/","description":"Dolby audio applications \u2013 such as the Dolby Digital Plus Home Theater program \u2013 are completely compatible with Windows 10. However, it is not unheard of for Dolby to stop working on a computer follow","articleSection":"Windows Display","articleBody":"Dolby audio applications \u2013 such as the Dolby Digital Plus Home Theater program \u2013 are completely compatible with Windows 10. However, it is not unheard of for Dolby to stop working on a computer following a Windows 10 upgrade. In fact, a fair amount of Dolby users run into an issue where every single time they try to launch a Dolby audio application, the application does not open and they receive an error message even though the same application worked perfectly fine before the Windows 10 upgrade. This specific error message reads:\r\n\u201cThe current Dolby Digital Plus audio driver version is x.x.x. and the software application expects driver version x.x.x. Please install a valid driver and software application combination.\u201d\r\nThis issue basically occurs because upgrading to Windows 10 caused the drivers for the computer\u2019s dedicated audio device (such as the Realtek High Definition Audio device) or the Dolby Digital Plus audio drivers (or both) to be upgraded, and now the two drivers can\u2019t seem to work with each other. The Dolby Digital Plus audio drivers being incompatible with the drivers for the computer\u2019s dedicated audio device (or vice versa) is what causes Dolby audio applications to stop working after a Windows 10 upgrade in most cases.\r\n\r\nThankfully for anyone and everyone affected by this issue, it is entirely fixable. The following are the two most effective solutions that you can use to try and resolve this problem:\r\n\r\nSolution 1: Uninstall and then reinstall the computer\u2019s dedicated audio device\r\n\r\n \tPress Windows Logo key + R to open a Run \r\n \tType hdwwiz.cpl into the Run dialog and press Enter to launch the Device Manager.\r\n \tIn the Device Manager, double click on the Sound, video and game controllers section to expand it.\r\n \tRight-click on the computer\u2019s dedicated audio device (the Realtek High Definition Audio device or the Conexant HD Audio device \u2013 for example) and click on Uninstall in the context menu.\r\n \tEnable the Delete the driver software for this device option by checking the checkbox beside it.\r\n \tClick on OK.\r\n \tWait for the dedicated audio device and its drivers to be uninstalled.\r\n \tRestart the computer.\r\n\r\n\r\n\r\nOnce the computer boots up and you log in to it, both the dedicated audio device and its drivers will be automatically reinstalled. After the dedicated audio device and its drivers have been reinstalled, check to see if the issue has been resolved.\r\nSolution 2: Roll back to an older version of the dedicated audio drivers\r\nSeeing as though the Dolby applications that aren\u2019t working after the Windows 10 upgrade worked fine before the upgrade, you can be certain that the older version of the drivers for the affected computer\u2019s dedicated audio device was compatible with the Dolby Digital Plus audio drivers. Since that is the case, uninstalling the affected computer\u2019s current dedicated audio drivers and then installing an older version of the drivers may just be exactly what you need to do in order to get rid of this problem. In order to apply this solution, you need to:\r\n\r\n \tPress Windows Logo key + R to open a Run \r\n \tType hdwwiz.cpl into the Run dialog and press Enter to launch the Device Manager.\r\n \tIn the Device Manager, double click on the Sound, video and game controllers section to expand it.\r\n \tRight-click on the computer\u2019s dedicated audio device (the Realtek High Definition Audio device or the Conexant HD Audio device \u2013 for example) and click on Properties in the context menu.\r\n \tNavigate to the Driver \r\n\r\nNote: Be sure to jot down the Driver Version of the audio device\u2019s drivers, just in case you need it later on.\r\n\r\n \tClick on Roll Back Driver and go through the wizard to switch back to the version of audio drivers that was previously installed on the computer.\r\n\r\n\r\n\r\nIf the Roll Back Driver option is grayed out and unavailable, however, click on Uninstall, check the Delete the driver software for this device option, click on OK, wait for the device and drivers to be uninstalled and then install an older version of the drivers. In order to do so, go to the official Support website of either the manufacturer of the affected computer or the manufacturer of the affected computer\u2019s dedicated audio device, search for drivers for the dedicated audio device and download and install a version of the drivers that is older than the one you uninstalled from the affected computer.","publisher":"@id":"#Publisher","@type":"Organization","name":"Appuals.com","logo":"@type":"ImageObject","url":"https:\/\/appuals.com\/wp-content\/uploads\/2022\/10\/apuals_new_logo_B-1.png","publishingPrinciples":"https:\/\/appuals.com\/about\/#go-to-editorial-guidelines","sameAs":["https:\/\/facebook.com\/appuals","https:\/\/twitter.com\/appuals","https:\/\/www.linkedin.com\/company\/appuals\/","https:\/\/www.youtube.com\/channel\/UCR--2QnA0vYBfqsmSI3pQ9g","https:\/\/www.crunchbase.com\/organization\/appuals"],"author":"@type":"Person","name":"Kevin Arrows","url":"https:\/\/appuals.com\/author\/admin\/","description":"Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.","jobTitle":"Network Engineer","sameAs":["https:\/\/www.linkedin.com\/in\/kevin-arrows-228294216\/","https:\/\/twitter.com\/appuals?lang=en"],"knowsAbout":["Cisco, Windows, Microsoft, AWS, Azure, VMWare"],"alumniOf":"@type":"Organization","Name":"Brunel University","mainEntityOfPage":"@type":"WebPage","@id":"https:\/\/appuals.com\/how-to-fix-dolby-digital-plus-issues-after-upgrading-to-windows-10\/","breadcrumb":"@id":"#Breadcrumb","image":"@type":"ImageObject","url":"https:\/\/cdn.appuals.com\/wp-content\/uploads\/2016\/10\/dolby-digital-plus.gif","width":1200,"height":431 Facebook Twitter LinkedIn Reddit Share via Email Print ABOUT THE AUTHOR Kevin ArrowsNetwork Engineer (LAN/WAN) Email Twitter LinkedIn Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. 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Hello. I bought my Laptop (Acer Aspire VN7-591G) With Window 8.1 installed on it. One of the applications it came with was Dolby Digital Plus - and it was an amazing product, it made my laptop much louder and the voice was much cleaner. But soon after the purchase I upgraded to windows 10 (in about 2 days). After the upgrade, dolby digital plus still remained and when it's turned on, it does work fine. But the problem is, it keeps turning itself off.When I open a new Video File, when I play new mp3 File ,when I open a new Video - every time, it turns itself off and I have to turn it on again.And when I play a game, it becomes really difficult. For example, when I open GTAV, it turns off dolby digital plus. when I minimize the game windows, turn it on and maximize the game, it once again does the same. similar things happen with other games as well.Could you tell me what I can do about it? I tried searching for a new version of Dolby Digital Plus, but I couldn't find any download links for dolby digital. Then I downloaded newest Sound driver (for Windows 10), but after I installed it, dolby digital was gone completely so I restored the previous version.I have a friend who has the similar problem with dolby digital after upgrading to windows 10, so I'm pretty sure the problem is not specific to my PC. I'd be grateful for any suggestions.
Dolby Digital Plus Driver For Windows 10
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